Privacy Policy                    

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Create an account or make a purchase
• Contact us for customer support or consultation
• Subscribe to our newsletters or updates
• Participate in surveys, promotions, or feedback requests
• Apply for financing or payment plans

This information may include:

• Name, email address, phone number
• Billing and shipping addresses
• Payment information (processed securely through third-party processors)
• Health-related information you choose to share during consultations
• Business information (for B2B facility partnerships)

1.2 Health and Wellness Information

1.3 Automatic Information Collection

As described in our cookies and tracking policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. This includes:

• Device information (IP address, browser type, operating system)
• Website usage data (pages visited, time spent, click patterns)
• Location information (general geographic area based on IP)
• Referral information (how you found our website)

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2. How We Use Your Information

2.1 Primary Business Purposes

We use your information to:

• Process orders and manage your hyperbaric chamber purchase
• Provide customer support and technical assistance
• Coordinate delivery and installation services
• Manage warranties and service requests
• Facilitate B2B partnerships and revenue-sharing agreements
• Improve our products and services based on your feedback

2.2 Health Information Usage

Health-related information is used exclusively for:

• Providing personalized product recommendations
• Offering appropriate hyperbaric therapy guidance
• Connecting you with qualified healthcare providers if requested
• Ensuring our products meet your specific wellness needs

2.3 Marketing and Communications

With your consent, we may use your information to:

• Send educational content about hyperbaric oxygen therapy
• Notify you about new products, services, or promotions
• Provide wellness tips and longevity research updates
• Invite you to participate in customer surveys or testimonials

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3. Information Sharing and Disclosure

3.1 Third-Party Sharing

We may share your personal information with third parties, including advertising partners, as outlined below. We do this in order to show you ads on other websites that are more relevant to your interests and for other business purposes.

We share information with:

• Service Providers: Payment processors, shipping companies, installation teams
• Manufacturing Partners: To coordinate custom chamber production and delivery
• Healthcare Professionals: When you request referrals or consultations
• B2B Partners: Facility owners in our partnership program (with appropriate agreements)
• Legal Compliance: When required by law or to protect our rights

3.2 What We Never Share

3.3 Targeted Advertising and Opt-Out Rights

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities.

To exercise your opt-out right:

• Contact us using the information provided below
• Use the unsubscribe links in our marketing emails
• Adjust your cookie preferences in your browser settings
• Enable Global Privacy Control (GPC) in your browser

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a "sale" or "sharing" of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

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4. Data Security and Protection

4.1 Security Measures

We implement comprehensive security measures to protect your information:

• Encryption: All sensitive data is encrypted in transit and at rest
• Access Controls: Limited access to personal information on a need-to-know basis
• Regular Audits: Periodic security assessments and vulnerability testing
• Secure Infrastructure: Use of industry-standard hosting and data centers
• Employee Training: Regular privacy and security training for all staff

4.2 Health Information Security

Health-related information receives additional protection:

• Stored in separate, highly secure databases
• Access limited to authorized healthcare consultation staff
• Regular deletion of outdated health information
• Compliance with healthcare privacy best practices

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5. Your Privacy Rights

5.1 Access and Control

You have the right to:

• Access: Request a copy of the personal information we have about you
• Update: Correct or update your personal information
• Delete: Request deletion of your personal information (subject to legal requirements)
• Restrict: Limit how we use your information
• Portability: Receive your information in a machine-readable format
• Object: Opt out of certain uses of your information

5.2 California Privacy Rights (CCPA/CPRA)

California residents have additional rights under the California Consumer Privacy Act and California Privacy Rights Act, including the right to know what personal information is collected, sold, or shared, and to opt out of the sale or sharing of personal information.

5.3 International Users

For users outside the United States, we provide privacy protections consistent with applicable international privacy laws, including GDPR where applicable.

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6. Data Retention

6.1 General Retention Periods

• Account Information: Retained while your account is active plus 7 years
• Purchase Records: Retained for 7 years for warranty and legal purposes
• Health Consultations: Retained for 3 years or as requested by you
• Marketing Data: Until you opt out or request deletion
• Website Analytics: Aggregated data retained indefinitely, personal identifiers removed after 2 years

6.2 B2B Partnership Data

Information related to facility partnerships and revenue-sharing agreements is retained for the duration of the partnership plus 7 years for business and legal purposes.

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7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. These technologies help us:

• Remember your preferences and settings
• Understand how you use our website
• Provide personalized content and recommendations
• Measure the effectiveness of our marketing campaigns
• Improve website performance and functionality

Types of cookies we use:

• Essential Cookies: Required for basic website functionality
• Performance Cookies: Help us understand website usage patterns
• Functional Cookies: Remember your preferences and choices
• Marketing Cookies: Used to deliver relevant advertisements (with your consent)

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

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8. Third-Party Services

8.1 Payment Processing

We use secure third-party payment processors (such as PayPal, Stripe) to handle financial transactions. These services have their own privacy policies and security measures.

8.2 Shipping and Delivery Partners

We work with specialized freight companies for hyperbaric chamber delivery. These partners receive only the information necessary to complete delivery and installation services.

8.3 Healthcare Referral Partners

When you request healthcare provider referrals, we may share relevant information with qualified professionals to facilitate your care.

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9. International Data Transfers

As we work with international manufacturing partners and serve customers globally, your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international transfers, including:

• Contractual protections with international partners
• Compliance with applicable international privacy frameworks
• Regular assessment of data protection standards in destination countries

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10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or service offerings. When we make significant changes, we will:

• Post the updated policy on our website
• Update the "Last Updated" date at the top of this policy
• Notify you via email if you have an account with us
• Provide notice on our website for material changes

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

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